Privacy Policy

At Fix n Lift, we take your privacy seriously and aim to be clear, honest, and straightforward in how we handle your data.

What Information We Collect

• Name, email address, phone number, and address if you provide them via our website, email, phone, or face-to-face contact.
• Details about the services you enquire about or book with us.
• Website usage data through cookies (see below).

How We Use Your Information

• To respond to your enquiries, provide quotes, and deliver our services.
• To maintain customer records, invoicing, and booking schedules.
• For occasional follow-up, feedback requests, or service updates (we don’t do heavy marketing emails).
• We will never sell, share, or swap your data with third parties unless required by law or for essential service purposes (e.g. if subcontracting a specialist for your job with your permission).

Cookies and Website Data

We may use basic cookies on our website to ensure it functions properly. These are non-invasive and do not collect personal data beyond site usage (like page views). We do not use cookies for advertising or intrusive tracking.

Your Rights

• You can request to see, update, or delete any data we hold about you at any time.
• Contact us at enquiries@fixnlift.co.uk for any data concerns.

Policy Updates

We may update this privacy policy from time to time to comply with laws or improve clarity. Please check this page for the latest version.